How to give good feedback

During my career, I’ve trained many, many people on giving good feedback in the workplace. This NPR story (you can listen or read a transcript) provides clear steps, and some helpful metaphors to help you give productive feedback. Here are three highlights: 1. Reflect on your own potential biases before you begin. 2. Ask for consent; get a “micro” yes as you open. 3. Describe the actions or incident you are referencing very clearly and specifically. Think about a video camera. What could have been recorded in the moment? What could have been seen and what could have been heard? The piece is a worthwhile listen, even if you are an experienced manager.